Is a website engagement different from SaaS work?+
Yes. A website primarily helps an audience understand and act; a SaaS product must support repeatable user workflows, states, data, and product behavior. A launch may connect both. Scope follows the actual job.
Do I need a custom build?+
Not always. Templates or no-code can suit basic validation, familiar content, and limited differentiation. Custom work fits when workflow, integration, product behavior, performance, or brand expression creates meaningful value.
What is included?+
Scope can include positioning, UX/UI, custom development, launch readiness, and iteration. Exact deliverables, exclusions, dependencies, acceptance criteria, and buyer responsibilities are agreed in proposal.
Who works on the project?+
Named roles, people, availability, continuity, and collaboration model are confirmed in proposal. Kiwi commits here only to a professional collaboration standard, not unverified team composition or credentials.
What happens after launch?+
Post-launch scope can include readiness follow-up, learning review, prioritized improvements, support, or handoff. Duration, response expectations, access, documentation, and support terms must be agreed rather than assumed.
What will it cost, and how long will it take?+
Both depend on outcome, scope, current state, dependencies, risk, and available decision-making. No exact price or timeline is claimed here. A proposal should state the agreed facts after discovery.